At Luca Tunez, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases of our Audio Equipment, Musical Instruments, and Recording Equipment.
Information We Collect
We may collect personal information you provide voluntarily when placing orders, subscribing to newsletters, or contacting us. This includes your name, email address, phone number, delivery address, and payment details (cash on delivery orders are recorded for processing).
We also automatically collect certain information through your use of our website, such as IP address, device type, browser type, pages visited, and the date and time of your visit.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders, promotions, and updates (only if you consent)
- Improve our website, products, and services
- Prevent fraud and ensure security
Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers for order fulfillment, delivery, or website analytics purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can disable cookies in your browser settings; however, this may affect some features of the website.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure.
Opt-Out Instructions
You may opt out of receiving promotional emails or communications from Luca Tunez at any time. To opt out, please:
- Click the “unsubscribe” link in any marketing email you receive from us, or
- Send an email to [email protected] with the subject line “Opt-Out” and your email address.
Once we receive your request, we will remove your email from our marketing list within a reasonable time frame.
Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. We encourage you to review this page periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us [email protected].